![]() Open Max, sign in, and try using the app again. Wait 10 seconds and then turn your device back on. ![]() Hold down the power button until you're prompted to power off your device (turn the device off instead of putting it in sleep mode). It could be, then, that the Max log-in error is only affecting those of us who are trying to sign in via a web browser, such as Google Chrome or Firefox. To do this, choose your profile and then Sign Out. Two of TechRadar's US-based staff confirmed that they're able to log into the HBO Max and Max apps on Apple TV 4K and their smartphones. HBO Max TV Sign In To complete the HBO Max TV sign in process, choose the button below and then enter the code from your TV. It's likely that the amount of people trying to log into the new streaming platform has (sorry) Max-ed out server capacity, ensuring that the rest of us can't sign in.įrustratingly, it appears that not everyone is impacted by this log-in error. A quick look at Max's Down Detector page indicates that many other users are suffering a similar issue, which usually means there's a major server problem on WBD's end. If I put in the access code, it says the username and password is incorrect and sends me back to the log in page. ![]() After I put in my username and password, I am either prompted to put in a 6 digit access code texted to my phone or I get a 404 error. Despite completing the visual and audio challenges on multiple occasions, I was constantly met with the log-in error at every turn, meaning I've been unable to access my Max account since yesterday (May 22). HBO Max log in issues I am trying to log into the HBO Max app with my xfinity log in information. Successfully complete three of these puzzles in a row and you'll be met with a 'Success!' message, indicating you've been signed in. Discovery really doesn't want your Max account to be hijacked.
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